{"id":1889,"date":"2026-02-18T00:34:20","date_gmt":"2026-02-18T00:34:20","guid":{"rendered":"https:\/\/triskel.acvsystem.com\/?page_id=1889"},"modified":"2026-03-08T16:17:53","modified_gmt":"2026-03-08T16:17:53","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/triskelactive.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1889\" class=\"elementor elementor-1889\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-716b9f7 e-flex e-con-boxed e-con e-parent\" data-id=\"716b9f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04aa47e elementor-widget elementor-widget-heading\" data-id=\"04aa47e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7296a63 elementor-widget elementor-widget-text-editor\" data-id=\"7296a63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"shopify-policy__title\"><h4 data-start=\"357\" data-end=\"393\">Identification of the person in charge<\/h4><p data-start=\"395\" data-end=\"589\">This document regulates the access and use of the TRISKEL website (hereinafter, the \u201cSite\u201d), developed in WordPress, using WooCommerce as an e-commerce system.<\/p><p data-start=\"591\" data-end=\"756\">Responsible: TRISKEL<br data-start=\"644\" data-end=\"647\" \/>E-mail: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"667\" data-end=\"689\">info@triskelactive.com<\/a><br data-start=\"689\" data-end=\"692\" \/>Address: Melonn - Triskel Calle 18 # 69F -16 Bogot\u00e1, Colombia.<\/p><p data-start=\"758\" data-end=\"870\">By accessing, browsing or making a purchase on this Site, the user accepts these Terms and Conditions.<\/p><h4 data-start=\"877\" data-end=\"889\">2. Object<\/h4><p data-start=\"891\" data-end=\"1007\">The purpose of the Site is the commercialization of products and\/or services offered through the online store.<\/p><p data-start=\"1009\" data-end=\"1032\">These terms regulate:<\/p><ul data-start=\"1034\" data-end=\"1230\"><li data-start=\"1034\" data-end=\"1071\"><p data-start=\"1036\" data-end=\"1071\">Access and navigation on the site.<\/p><\/li><li data-start=\"1072\" data-end=\"1110\"><p data-start=\"1074\" data-end=\"1110\">User registration (if applicable).<\/p><\/li><li data-start=\"1111\" data-end=\"1134\"><p data-start=\"1113\" data-end=\"1134\">The purchasing process.<\/p><\/li><li data-start=\"1135\" data-end=\"1179\"><p data-start=\"1137\" data-end=\"1179\">The rights and obligations of the parties.<\/p><\/li><li data-start=\"1180\" data-end=\"1230\"><p data-start=\"1182\" data-end=\"1230\">Terms of payment, delivery and returns.<\/p><\/li><\/ul><h4 data-start=\"1237\" data-end=\"1271\">3. Terms of use of the site<\/h4><p data-start=\"1273\" data-end=\"1300\">The user agrees to:<\/p><ul data-start=\"1302\" data-end=\"1457\"><li data-start=\"1302\" data-end=\"1339\"><p data-start=\"1304\" data-end=\"1339\">Use the site in a lawful manner.<\/p><\/li><li data-start=\"1340\" data-end=\"1379\"><p data-start=\"1342\" data-end=\"1379\">Do not engage in fraudulent activities.<\/p><\/li><li data-start=\"1380\" data-end=\"1429\"><p data-start=\"1382\" data-end=\"1429\">Do not affect the technical operation of the site.<\/p><\/li><li data-start=\"1430\" data-end=\"1457\"><p data-start=\"1432\" data-end=\"1457\">Do not impersonate.<\/p><\/li><\/ul><p data-start=\"1459\" data-end=\"1538\">We reserve the right to block users who violate these conditions.<\/p><h4 data-start=\"1545\" data-end=\"1582\">4. User registration (if applicable)<\/h4><p data-start=\"1584\" data-end=\"1624\">To make purchases, the user will be able to:<\/p><ul data-start=\"1626\" data-end=\"1698\"><li data-start=\"1626\" data-end=\"1654\"><p data-start=\"1628\" data-end=\"1654\">Buy as a guest, or<\/p><\/li><li data-start=\"1655\" data-end=\"1698\"><p data-start=\"1657\" data-end=\"1698\">Create an account with email and password.<\/p><\/li><\/ul><p data-start=\"1700\" data-end=\"1819\">The user is responsible for the accuracy of the information provided and the confidentiality of his credentials.<\/p><h4 data-start=\"1826\" data-end=\"1863\">5. Checkout process (WooCommerce)<\/h4><p data-start=\"1865\" data-end=\"1894\">The purchase process includes:<\/p><ol data-start=\"1896\" data-end=\"2055\"><li data-start=\"1896\" data-end=\"1922\"><p data-start=\"1899\" data-end=\"1922\">Product selection.<\/p><\/li><li data-start=\"1923\" data-end=\"1951\"><p data-start=\"1926\" data-end=\"1951\">Cart confirmation.<\/p><\/li><li data-start=\"1952\" data-end=\"1995\"><p data-start=\"1955\" data-end=\"1995\">Invoicing and shipping data entry.<\/p><\/li><li data-start=\"1996\" data-end=\"2027\"><p data-start=\"1999\" data-end=\"2027\">Selection of payment method.<\/p><\/li><li data-start=\"2028\" data-end=\"2055\"><p data-start=\"2031\" data-end=\"2055\">Order confirmation.<\/p><\/li><\/ol><p data-start=\"2057\" data-end=\"2142\">Once the payment has been made, the user will receive a confirmation e-mail.<\/p><p data-start=\"2144\" data-end=\"2256\">The purchase contract is understood to be completed when the payment is approved by the corresponding gateway.<\/p><h4 data-start=\"2263\" data-end=\"2276\">6. Pricing<\/h4><ul data-start=\"2278\" data-end=\"2545\"><li data-start=\"2278\" data-end=\"2377\"><p data-start=\"2280\" data-end=\"2377\">All prices are in Colombian pesos (COP), unless otherwise indicated.<\/p><\/li><li data-start=\"2378\" data-end=\"2457\"><p data-start=\"2380\" data-end=\"2457\">Prices may or may not include taxes, as indicated on each product.<\/p><\/li><li data-start=\"2458\" data-end=\"2545\"><p data-start=\"2460\" data-end=\"2545\">We reserve the right to change prices at any time without prior notice.<\/p><\/li><\/ul><p data-start=\"2547\" data-end=\"2629\">Obvious pricing errors may be corrected before the order is accepted.<\/p><h4 data-start=\"2636\" data-end=\"2657\">7. Methods of payment<\/h4><p data-start=\"2659\" data-end=\"2784\">Payments are made through external gateways (e.g. Mercado Pago, Stripe or others that integrate with WooCommerce).<\/p><p data-start=\"2786\" data-end=\"2922\">Financial information is processed directly by these platforms. The Site does not store full credit card data.<\/p><h4 data-start=\"2929\" data-end=\"2941\">8. Shipping<\/h4><ul data-start=\"2943\" data-end=\"3186\"><li data-start=\"2943\" data-end=\"3007\"><p data-start=\"2945\" data-end=\"3007\">Delivery times may vary by city or region.<\/p><\/li><li data-start=\"3008\" data-end=\"3072\"><p data-start=\"3010\" data-end=\"3072\">The estimated delivery time will be informed during the purchase process.<\/p><\/li><li data-start=\"3073\" data-end=\"3186\"><p data-start=\"3075\" data-end=\"3186\">We are not responsible for delays attributable to the carrier or force majeure situations.<\/p><\/li><\/ul><p data-start=\"3188\" data-end=\"3256\">The risk of the product is transferred to the buyer upon delivery.<\/p><h4 data-start=\"3263\" data-end=\"3291\">9. Returns and exchanges<\/h4><p data-start=\"3293\" data-end=\"3393\">Return and exchange conditions are governed by the specific policy published on the Site.<\/p><p data-start=\"3395\" data-end=\"3577\">In Colombia, the right of withdrawal applies in accordance with Law 1480 of 2011 (Consumer Statute), except for legal exceptions such as personalized or downloadable digital products.<\/p><h4 data-start=\"3584\" data-end=\"3612\">10. Intellectual Property<\/h4><p data-start=\"3614\" data-end=\"3654\">All site content, including:<\/p><ul data-start=\"3656\" data-end=\"3758\"><li data-start=\"3656\" data-end=\"3664\"><p data-start=\"3658\" data-end=\"3664\">Texts<\/p><\/li><li data-start=\"3665\" data-end=\"3675\"><p data-start=\"3667\" data-end=\"3675\">Images<\/p><\/li><li data-start=\"3676\" data-end=\"3687\"><p data-start=\"3678\" data-end=\"3687\">Logos<\/p><\/li><li data-start=\"3688\" data-end=\"3697\"><p data-start=\"3690\" data-end=\"3697\">Designs<\/p><\/li><li data-start=\"3698\" data-end=\"3711\"><p data-start=\"3700\" data-end=\"3711\">Photographs<\/p><\/li><li data-start=\"3712\" data-end=\"3758\"><p data-start=\"3714\" data-end=\"3758\">Graphic elements created with Elementor Pro<\/p><\/li><\/ul><p data-start=\"3760\" data-end=\"3874\">It is protected by intellectual property rights and may not be reproduced without prior written permission.<\/p><h4 data-start=\"3881\" data-end=\"3917\">11. Limitation of liability<\/h4><p data-start=\"3919\" data-end=\"4007\">We do not guarantee that the site will be free of technical errors or temporary interruptions.<\/p><p data-start=\"4009\" data-end=\"4041\">We are not responsible for:<\/p><ul data-start=\"4043\" data-end=\"4164\"><li data-start=\"4043\" data-end=\"4090\"><p data-start=\"4045\" data-end=\"4090\">Failure of the user's Internet connection.<\/p><\/li><li data-start=\"4091\" data-end=\"4116\"><p data-start=\"4093\" data-end=\"4116\">Misuse of the site.<\/p><\/li><li data-start=\"4117\" data-end=\"4164\"><p data-start=\"4119\" data-end=\"4164\">Indirect damages resulting from the use of the site.<\/p><\/li><\/ul><h4 data-start=\"4171\" data-end=\"4208\">12. Protection of personal data<\/h4><p data-start=\"4210\" data-end=\"4326\">The processing of personal data is carried out in accordance with our Privacy Policy, available on the Site.<\/p><p data-start=\"4328\" data-end=\"4444\">If the user considers that his rights have been violated, he may appeal to the competent authority in Colombia:<\/p><p data-start=\"4446\" data-end=\"4485\"><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Superintendence of Industry and Commerce<\/span><\/span><\/p><h4 data-start=\"4492\" data-end=\"4513\">13. Modifications<\/h4><p data-start=\"4515\" data-end=\"4663\">We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page.<\/p><p data-start=\"4665\" data-end=\"4728\">Continued use of the site implies acceptance of the changes.<\/p><h4 data-start=\"4735\" data-end=\"4763\">14. Applicable Legislation<\/h4><p data-start=\"4765\" data-end=\"4845\">These Terms and Conditions are governed by the laws of the Republic of Colombia.<\/p><p data-start=\"4847\" data-end=\"4924\">Any controversy will be resolved before the competent judges of Colombia.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos y condiciones 1. Identificaci\u00f3n del responsable El presente documento regula el acceso y uso del sitio web TRISKEL (en adelante, el \u201cSitio\u201d), desarrollado en WordPress, utilizando WooCommerce como sistema de comercio electr\u00f3nico. Responsable: TRISKELCorreo electr\u00f3nico: info@triskelactive.comDirecci\u00f3n: Melonn \u00b7 Triskel Calle 18 # 69F -16 Bogot\u00e1, Colombia. Al acceder, navegar o realizar una compra en [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1889","page","type-page","status-publish","hentry"],"pure_taxonomies":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9rminos y condiciones - Triskel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/triskelactive.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y condiciones - Triskel\" \/>\n<meta property=\"og:description\" content=\"T\u00e9rminos y condiciones 1. 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